Shipping & Delivery

1. General Provisions

1.1. This Shipping & Delivery Policy outlines the terms governing the shipment and delivery of products purchased from Ronly Health Limited (Company number 15106923), registered at 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom (hereinafter referred to as “the Company”).

1.2. This policy applies to all orders placed through the Company’s website.

1.3. By placing an order, the customer agrees to the delivery conditions described in this policy.

2. Order Processing

2.1. Orders are typically processed within 1–2 business days after payment confirmation.

2.2. Orders placed during weekends or public holidays may be processed on the next business day.

2.3. The Company reserves the right to delay order processing in the event of high demand, stock availability issues, or unforeseen circumstances.

3. Shipping Methods

3.1. The Company works with trusted courier and logistics providers to ensure reliable delivery.

3.2. Shipping options and estimated delivery times will be displayed during the checkout process.

3.3. Delivery times are estimates and may vary depending on location, courier operations, and external factors.

4. Delivery Timeframes

4.1. Estimated delivery timeframes may vary depending on the destination country and selected shipping method.

4.2. International deliveries may take longer due to customs clearance procedures.

4.3. The Company is not responsible for delays caused by customs authorities, courier services, or circumstances beyond its control.

5. Shipping Costs

5.1. Shipping costs are calculated during checkout and depend on the destination, shipping method, and order value.

5.2. Promotional free shipping offers may apply to selected regions or order thresholds.

6. Delivery Responsibility

6.1. Once an order has been dispatched, responsibility for delivery is transferred to the courier service.

6.2. Customers are responsible for ensuring that the delivery address provided during checkout is accurate and complete.

6.3. The Company is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

7. Lost or Damaged Shipments

7.1. If an order arrives damaged or appears to be lost in transit, customers should contact the Company as soon as possible.

7.2. The Company will investigate the issue in cooperation with the courier service and provide assistance where possible.

8. Contact Information

8.1. For shipping-related inquiries, customers may contact:

Ronly Health Limited
2 Frederick Street, Kings Cross
London, WC1X 0ND
United Kingdom
Phone: +44 7716 442181
Email: ronlyhealthh@gmail.com

9. Amendments

9.1. The Company reserves the right to update this Shipping & Delivery Policy at any time.

9.2. Updated versions will be published on the website and become effective immediately upon publication.