Subscription Policy

1. General Provisions

1.1. This Subscription Policy governs recurring purchases made through the Ronly website operated by Ronly Health Limited (Company No. 15106923), registered at 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom (hereinafter referred to as “the Company”).

1.2. By enrolling in a subscription plan, the customer agrees to the terms outlined below.

2. Subscription Service

2.1. Subscription plans allow customers to receive selected products automatically on a recurring basis (e.g., monthly).

2.2. Subscription details, including billing frequency, pricing, and delivery intervals, are displayed at the time of purchase.

2.3. By subscribing, the customer authorises the Company to charge the selected payment method automatically according to the chosen billing schedule.

3. Billing and Payments

3.1. Payments are processed automatically at the beginning of each billing cycle.

3.2. If a payment fails, the Company may attempt to process the payment again. If payment continues to fail, the subscription may be suspended or cancelled.

3.3. Prices are displayed in GBP and include applicable taxes unless otherwise stated.

4. Managing or Cancelling a Subscription

4.1. Customers may modify, pause, or cancel their subscription at any time before the next billing date.

4.2. Cancellation must be completed prior to the renewal date to avoid being charged for the next cycle.

4.3. Once a recurring order has been processed and dispatched, it cannot be cancelled.

5. Changes to Subscription Terms

5.1. The Company reserves the right to modify subscription pricing or terms. Customers will be notified in advance of any material changes.

5.2. Continued use of the subscription service after such changes constitutes acceptance of the updated terms.

6. Contact Information

For subscription-related enquiries, customers may contact:

Ronly Health Limited
2 Frederick Street, Kings Cross
London, WC1X 0ND
United Kingdom
Email: ronlyhealthh@gmail.com